Contact and Support
Anything to do with an order goes through Amazon. Anything to do with the tire itself is answered on the homepage. Pick whichever matches your question.
About an order
Amazon Orders Go Through Amazon
Checkout, shipping, refunds and any dispute over the order all stay with Amazon. Start from the order page itself, because the invoice, the seller and the delivery record are already attached to it. That covers:
- Order status and delivery
- Returns and refunds
- Payment and billing
- Tires damaged in transit
- Wrong size or missing items
- Complaints about a seller
This site sells nothing and ships nothing, so it cannot look up an order, change an address or issue a refund.
About the tire
Check Two Places First
The sidewall carries the full size, the service description and the DOT date code of the tire in front of you. The placard in the driver door area carries the size and cold pressure your vehicle was built around. Most fitment questions answer themselves between those two.
- The five models sold in the US
- Every available size
- Load index, speed rating, XL and LT
- Who manufactures Sunny
- Owner reviews
- Frequently asked questions
Still unsure whether a wider fitment clears? A tire shop can measure it in a few minutes, and the same visit covers mounting and balancing. Low-profile sizes are worth handing to someone with the right machine anyway.
The manufacturer
Sunny sits inside the brand portfolio of Wanli Tire Corporation, whose manufacturing heritage runs back to the Guangzhou radial tire operation founded in 1988. A question about the product itself rather than about an order belongs with the manufacturer.
South China Tire & Rubber Co.
116/Donghuan Road
Panyu District
Guangzhou City, Guangdong Province
China
Note the DOT date code from each sidewall when a new set goes on. It records the production week and year, and it is the first thing asked for in any claim about a specific tire.
About this website
Qualifying purchases made through links on this site earn us a commission as an Amazon Associate. shopsunnytires.com runs independently and has no affiliation with Sunny, Wanli Tire Corporation or South China Tire & Rubber Co.
For the site administrator, use the contact form listed in the WHOIS record for shopsunnytires.com.